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Delivery Policy

Delivery Method

Effusion Candles delivers to Europe, UK & USA. We deliver by express courier and offers the possibility to track shipments until delivery.
Eventual custom duties or local taxes shall be borne by the recipient.
Deliveries are made on working days (Monday to Friday).
The package is picked up by the courier within 48 hours of purchase. You'll receive an email from the courier with the delivery information and your tracking number as soon as the package is picked up. If the tracking information is not updating, it could be that the package is yet to be picked up by the courier.
In this case, we recommend you to try again the following days.
To request assistance, please send an e-mail to the following address: info@effusioncandles.eu.
Any request for assistance regarding the order status received before the passing of 5 working days may not be taken into consideration.


Delivery Costs

The cost of shipping may vary depending on the country.


Delivery Time

Delivery to Europe takes an average 24/48 working hours from the moment the courier picks up of the package.
For deliveries to other countries, delivery times may be extended by 3 working days.
Delivery times are indicative and start from the moment the delivery confirmation email of the Products is sent to the Customer.
Once the order has been prepared and dispatched, the customer will receive an email from the courier with a tracking number they can use to inquire about the status of package and delivery of the products.